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Wondering why your gift cards always declined?

Ola avatar
Written by Ola
Updated yesterday

If you’ve ever experienced hassles at POS checkpoints when you have sufficient funds, then you’d understand every frustration that comes with declined payment and cards. Having a declined gift card feels even worse - your first thought could be, “Pandar don rip me🤯💔,” which is not often the case.

Pandar implements an authentication process to validate every gift card presented for trading. This ensures that only eligible cards meeting specific criteria are approved, maintaining trust and reliability.

Having a declined card is due to many unique reasons, which we’ve highlighted below for you. Keep reading to see what could’ve gone wrong. One of the key criteria evaluated during authentication is the card balance, as a card with no available funds will not be accepted.

  1. You might have uploaded an Invalid card.

An Invalid card means that the code is incorrect or has not been properly activated for use. However, your card can also be invalid if it has breached the terms and conditions of the company producing your Giftcard or if the redeem code on your card is not correct.

You could avoid this by adhering to the terms and conditions and ensuring that your cards’ picture is clear and the codes are not over-scratched.

2. Already redeemed cards

We advise that you treat your Giftcards like you would treat your regular debit cards. Always ensure that your card is not exposed carelessly.

Cards that have already been redeemed typically have no balance left for trading. To avoid such issues, refrain from using your gift cards before submitting them for trade.

3. Deactivated Gift Cards

A card is deactivated because it was detected as either stolen or missing. Kindly note that Pandar cannot resolve the issue of a deactivated card - we advise that you inform your source about the issue.

For example, an expired gift card or one that has been fully used will have no available balance, resulting in rejection.

4. Unactivated Gift Cards

Some service providers would request that your gift card is activated before use. Kindly ensure that it is activated at the point of purchase to enable trades.

Before initiating a trade on Pandar, always verify your card's balance and ensure it is active. Following these steps will greatly reduce the chances of rejection and ensure a smoother trading experience.

At Pandar, we pride ourselves on integrity, and we ensure that your cards are 100% safe with us. Keep trading and stay jiggy! For further insights, consider exploring resources on how to check your gift card balance before trading or reviewing Pandar's terms and conditions for gift card trading.

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