We’re pretty familiar with Bitcoin sent from your Pandar wallet not reflecting on the recipient's wallet balance. However, this does not mean that your funds have been lost.

Here are some steps for you to find out what could have happened:

  1. Make sure you sent the bitcoin to the correct wallet address. You can check it in your transaction history.

    • If the recipient's wallet address is correct, go to the next step.

    • If you used the wrong address, go to this article on recovering funds sent to the incorrect wallet address.

2. Check the status of the transaction on Blockchain.com.

To enable this, you’d need to request a "hash" from Pandar.

  • If you see fewer than three confirmations, wait a little longer for the transaction to process (this can take up to 24 hours).

  • If you see three or more confirmations, contact the recipient's wallet service provider to investigate further.

Note: Don't worry. If you've entered the correct recipient's wallet address, they will get their funds within a short while.

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