Gift card rates change based on market conditions. Because of this, the rate attached to your trade when you start it may no longer be valid by the time it’s processed.
Why You May Be Asked to Start a New Trade
If the rate changes while your trade is being processed, we may ask you to start a new one. This helps to:
Make sure your trade uses the latest rate
Ensure your payout is accurate
Avoid delays or errors during processing
Why This May Not Be Explained Immediately
In some cases, you may be asked to start a new trade before a full explanation is shown. We do this to quickly align your trade with the correct rate and keep things moving.
That said, we understand the need for clarity, and we’re working to make this experience more transparent.
We want you to feel informed and confident every step of the way.
Being asked to start a new trade isn’t meant to inconvenience you; it’s simply to ensure your payout is fair and accurate.
What You Should Do
If you’re asked to start a new trade:
Follow the instructions provided
Double-check your details before continuing
Reach out
We’re Here to Help
If you have any questions, our support team is always available to help.
We appreciate your trust and are committed to making your experience as smooth as possible.